REQUEST FOR QUOTATIONS FOR APPOINTMENT OF A SERVICE PROVIDER FOR DESIGN,SUPPLY,IMPLEMENT AND MAINTANANCE OF CLOUD BASED MICROSOFT TEAMS CALL CENTER SOULTION FOR A PERIOD OF SIX MONTHSClosed

Overview

This RFQ seeks to appoint a service provider for the design, supply, implement and maintenance of a cloud-based Microsoft Teams call center solution for six months. Bidders should have IT/telecom capabilities in cloud-based CCaaS, Microsoft Teams integration, deployment and ongoing support, with relevant cloud security and service-delivery experience.

Requirements

• Bids must be deposited in the tender box at 420 Witch Hazel Avenue, Highveld Centurion (PSiRA); no late submissions and no emailed bids.
• Briefing session is available and mandatory; virtual on 2026-08-13 11:00 (briefing address for reference: 420 Witch Hazel Avenue, Centurion, Pretoria, 0183).
• Submission deadline: 2026-08-18 11:00.
• Bid validity period: 62 days.
• Submission method: physical tender box submission; no email submissions.
• Documentation: bid documents are referenced in ADM_2026_003.pdf.

How to Apply

• Submission deadlines: submit by 2026-08-18 11:00; briefing is mandatory on 2026-08-13 11:00 (virtual).
• Submission method: deposit in the tender box at the specified address; no email bids.
• Documents to complete/submit: bid documents are available in ADM_2026_003.pdf.
• Briefing session: mandatory, virtual, 2026-08-13 11:00; briefing venue/address as above.
• Where to obtain bid documents: ADM_2026_003.pdf (attached).
• Contacts for queries: thabo.teme@psira.co.za; 012-004-0487.