RFB 01 2026: Appointment of a service provider for the Employee Health and Wellness services for the Department of Justice and Constitutional Development, National Prosecuting Authority and the Magistrates Commission for a period of three (03) yearsClosed

Overview

The Department of Justice and Constitutional Development seeks to appoint a service provider to render Employee Health and Wellness (EHW) services for the DoJ&CD, National Prosecuting Authority (NPA) and the Magistrates Commission for a period of three years. Bidders should have at least five years’ EHW experience, national coverage, and a pool of registered professionals (HPCSA, SACSSP or SANC as applicable), plus the capacity to deliver 24/7 telephonic counselling, face-to-face counselling nationwide, trauma management, rehabilitation placement, and proactive wellness activities across nine provinces. The package contemplates a national, networked delivery model for about 24,891 workers. (RFB 01 2026 Revised bid document)

Requirements

• Minimum five years’ EHW experience; reference letters not older than 10 years with project name, description, duration, and verifiable contacts.
• Demonstrated capability for nationwide face-to-face counselling; access to a national network of qualified professionals; CVs and proof of registrations for seven categories: Case Manager, Social Worker, Clinical Psychologist, Counselling Psychologist, Registered Counsellor, Psychiatrist, Psychiatric Nurse; provincial coverage as specified.
• Current professional registrations: Case Manager (HPCSA/SACSSP), Social Worker (SACSSP), Clinical/Counselling Psychologists (HPCSA), Registered Counsellor (HPCSA), Psychiatrist (HPCSA), Psychiatric Nurse (SANC).
• 24/7 toll-free counselling capability; evidence of similar contracts (past 10 years) including reference letters.
• Rehabilitation placement/adjacency: facility costs to be approved in advance; fixed per-case fee for placement/admission facilitation; actual facility costs reimbursed on approved actual-cost basis.
• National Service Delivery Capability: evidence of a national network across all nine provinces; one national Case Manager (not per-province) plus capacity to cover provinces; proof of registrations for all listed professionals.
• Administrative and pre-qualification compliance: SBD 1, SBD 4, SBD 6.1; Central Service Database (CSD) registration with MAAA number; SARS good standing (PIN); two-envelope bid submission; pricing in Annexure B; pricing and documents must be in the specified formats. (RFB 01 2026 Revised bid document; RFB 01 2026 Questions and Answers)

How to Apply

• Briefing: Non-compulsory virtual briefing on 14 September 2026 at 10:00 (MS Teams). (RFB 01 2026 Revised bid document)
• Questions: Closing date for questions 16 September 2026; answers published 18 September 2026.
• Closing: Proposals due 07 October 2026 at 11:00; late submissions will not be accepted.
• Submission: Bids must be deposited in the Tender/Bid Box at Momentum Building, 329 Pretorius Street, Pretoria Central; original hardcopy plus USB, with two separate sealed envelopes (one for technical, one for financial). (RFB 01 2026 Revised bid document)
• Documents to submit: SBD 1, SBD 4, SBD 6.1; CSD registration proof; SARS Pin; CVs and registrations; references; completed pricing in Annexure B; Departmental Pricing Schedule; and any other documents requested in Annexure A. (RFB 01 2026 Revised bid document; Annexure B)
• Pricing: Annexure B – Revised Pricing Schedule (Excel) must be completed; pricing is on a fee-for-service basis with quantities per month as evaluation inputs; rehabilitation costs are approved upfront and reimbursed on actual cost. (RFB 01 2026 Annexure B)
• Where to obtain bid documents: Pricing Schedule component is provided as Annexure B; other documents are in the revised bid document package. (RFB 01 2026 Revised bid document)

Note: An erratum/addendum will adjust minor scope elements (e.g., qualifications for Registered Counsellor and Psychiatric Nurse). Bidders should refer to the formal addenda when published. (RFB 01 2026 QA)