RFQ 202073: Genesys License Renewal for a period of 12 MonthsClosed

Overview

RFQ 202073 seeks a supplier to renew Genesys licenses and related services for a 12‑month period. Bidders should have Genesys licensing/hosting/migration experience and be able to provide resellers/partner accreditation documentation, CSD registration, BBBEE proof, and the required SBD and NDA documents (RFQ 202073 Genesys License Renewal.pdf).

Requirements

• Mandatory resellers/partners accreditation documentation.
• Treasury Central Supplier Database (CSD) registration report.
• Valid BBBEE certificate or Sworn Affidavit (Specific Goal claim).
• SBD 4 Bidder’s Disclosure.
• SBD 6.1 Preference Points Claim Form (Preferential Procurement Regulations 2022).
• Appendix A – Non-Disclosure Agreement (attached).

How to Apply

• Deadline: 18 September 2026 at 11:00 (closing date/time). (RFQ doc)
• Method: Submissions via email to Ntobeko.Mweli@sabs.co.za. Max 14 MB; PDF only (no via link/WeTransfer). (RFQ doc)
• Documents to submit: CSD report, BBBEE certificate or Sworn Affidavit, SBD 4, SBD 6.1, Appendix A NDA, and reseller accreditation docs. (RFQ doc)
• Pre-qualifications: CSD registration; BBBEE documentation; NDA in Appendix A. (RFQ doc)
• Briefing: No compulsory briefing session. (RFQ doc)
• Where to obtain bid documents: Attached RFQ (RFQ 202073 Genesys License Renewal.pdf) and SABS procurement terms on www.sabs.co.za. (RFQ doc)
• Validity: Proposals remain valid for 120 days from closing date; extendable by up to 60 days by notice. (RFQ doc)

Note: The attached document also lists detailed scope (Genesys migrations, hosted/engage packages, MCP recording, local support, SIP/Quality licenses) and confirms confidentiality via Appendix A NDA. (RFQ 202073 Genesys License Renewal.pdf)