RFQ-HC-31-26 Staff engagement surveyClosed

Overview

SA Tourism seeks proposals to design, deploy, analyze, and report on an Employee Engagement Survey across SA Tourism and its international offices, including a two-year improvement plan. The bid is for an HR/OD consultancy capable of multi-country survey design, multilingual online deployment, data analytics, dashboards, and producing actionable outcomes aligned to SAT values and strategy. Bidders should have an Industrial Psychologist (HPCSA-registered) and SABPP membership, with experience in engagement surveys, data privacy (POPIA/GDPR), and stakeholder-facing deliverables. The survey covers SA Tourism locations in multiple countries (e.g., Nigeria, France, Germany, UK, Netherlands, USA, Australia, India, China, Japan). Submission is by email (quotes@southafrica.net).

Requirements

• Industrial Psychologist registered with HPCSA; minimum 3 years’ experience; CVs and proofs required.
• Proof of SABPP membership and relevant project team credentials.
• Compliance documents: CSD registration, Tax compliance, and SARS PIN; if no TCS, provide CSD number; separate TCS for joint ventures.
• Complete official forms (SBD4) and sign all returnables; Annexures A–G to be submitted.
• Three client references (written on client letterhead, not older than 3 years).
• Table A–G mandatory documentation including ownership proofs for HDI/BDI goals where applicable; ability to support B-BBEE specific-goals scoring (e.g., Black Women/Black/Youth ownership; SMME status).
• Functionality threshold of 70% (credentials, methodology, and team experience) before price is considered.
• Deliverables include a two-year engagement improvement plan, weekly progress updates, real-time dashboards, and a final report with raw data.
• Compliance with POPIA and SAT’s procurement rules; no hand delivery; email submission only.

How to Apply

• Practical steps: obtain the RFQ document (filename: Click here to download the Request for Quote) and prepare a full response.
• Submission: email proposals to quotes@southafrica.net by the closing date/time (07 October 2026, 14:00; metadata shows 12:00). Do not email late; use the prescribed format and annexures.
• Documents to submit: completed RFQ forms, SBD4, SBD6.1, Annexures A–G, pricing Schedule (Tables E–F), and full team CVs including an HPCSA-registered Industrial Psychologist.
• Pre-qualifications: CSD registration and tax compliance; SARS PIN or TCS certificate; if a consortium, each party must provide separate TCS/CSD.
• Questions/contacts: Nomkhosi Sekhotho (0118953000, quotes@southafrica.net).
• Briefing/session details: not specified in the document.
• Where to obtain bid documents: the attached RFQ PDF (Click here to download the Request for Quote).