RFQ-HC-34-26 Staff engagement survey(Re-issue)Closed

Overview

Staff engagement survey (re-issue) including design, deployment, analysis and reporting with a two-year improvement plan for SA Tourism's global workforce. SA Tourism seeks a professional services firm with Industrial Psychology credentials to design a multilingual online survey, deploy across multiple countries, analyze results with dashboards and provide actionable recommendations and an implementation plan.

Requirements

• Industrial Psychologist registered with HPCSA and SABPP; must lead/validate the engagement study; project team to include a Project Manager and Data Analyst; CVs and qualifications required; minimum 3 years' experience.
• Proven experience with large-scale employee engagement surveys (multi-country/region); provide three contactable client references; letters on client letterhead.
• Ability to localise instruments (languages such as French, German, Mandarin) and ensure data privacy (POPIA/GDPR); deliver full editable reports, dashboards, raw data (Excel/CSV); conduct workshops/focus groups.
• Compliance and pre-qualification: complete SBD4 and SBD6.1; provide CSD verification and tax compliance (PIN via SARS); separate TCS for joint ventures; CSD number if no TCS; adherence to GCC and 2010 GCC references; PO and POPIA disclaimer.
• deliverables include: survey framework, deployment, data analysis, strategic two-year plan, executive presentations, and a workshop; optional pulse templates and HRIS/HRIS integration support.

How to Apply

• Submission deadline: 14 October 2026 at 14:00 (closing time).
• Submission method: via email to quotes@southafrica.net (no hand delivery).
• Documents to complete/submit: official SBD forms (SBD4, SBD6.1) signed; Annexures A–G; pricing schedule (Tables E–F); project team CVs and proof of HPCSA registration; CSD/Tax documentation; SMME proofs if applicable; complete Table A–F for ownership details.
• Pre-qualifications/registrations: provide CSD summary (unless foreign supplier), tax-compliant status, SARS PIN or CSD number; for consortia, separate TCS per party.
• Documents to obtain: RFQ materials are in the attached file (Click here to download the Request for Quote).
• Other: SAT may negotiate; bid validity 45 calendar days; highest-scoring bidder wins under PPPFA rules; 80/20 or 90/10 preference system applies depending on value.