SD-WAN SERVICES FOR ROBBEN ISLAND MUSEUM FOR A PERIOD OF THIRTY-SIX (36) MONTHS

Overview

SD-WAN services for Robben Island Museum for a period of 36 months, covering design, supply, configuration and maintenance of an SD-WAN, connectivity upgrades, and Mimecast renewal (250 users). Suitable bidders are network/infrastructure specialists with SD-WAN, security, and project-management capabilities, able to operate across NMG (V&A Waterfront) and Robben Island, and to provide ISO 27001/9001, ICASA-licensing, Mimecast partnership, and B-BBEE compliance. Responses must be submitted online via the e-tender portal (RIM-T01/2026/27; TOR in the attached documents).

Requirements

• Administrative/compliance:
• SBD forms (SBD1, SBD4, etc.), valid Tax Compliance PIN or CSD number, CK/CoR, B-BBEE evidence, signed bid declaration.
• CSD report and Joint Venture/Consortium documentation if applicable.
• Mandatory qualifications:
• ISO 27001:2022 and ISO 9001 certificates; ICASA ECNS license or ISP with ICASA certification; Mimecast partner certificate.
• Functional/technical qualifications:
• Valid networking certification (e.g., Cisco Advanced), valid firewall security certification, CVs for key staff with minimum SD-WAN/VPN experience, CCIE/CCDP or equivalent where applicable, lead Meraki/SD-WAN certification.
• Optional: PMP/Prince2 for project managers; three detailed case studies; five years’ company experience; detailed project methodology and a comprehensive SD-WAN design (three sites with HA and AutoVPN mesh, encryption).
• Site/solution specifics:
• 3 x Cisco Meraki MX85 (Advanced Security licenses); two MX85 at NMG HA; one MX85 at Robben Island Admin site; AutoVPN mesh; encrypted inter-site traffic.
• New dedicated fibre links: NMG 200 Mbps with 200 Mbps failover; Robben Island 300 Mbps.
• Mimecast renewal for 250 users over 36 months.

Notes: see TOR and tender documents for full criteria and checks (RIM-T01/2026/27).

How to Apply

• Submission deadline: 30 October 2026 at 11:00; submit online via the e-tender portal (see TOR).
• Briefing: mandatory site briefing on 15 October 2026 at 08:30 on Robben Island; book ferry by emailing SiyandaP@robben-island.org.za by 12 October 2026 (see TOR).
• Documents to submit (per bid documents): completed Invitation to Bid; Letter of Authority; General Conditions; CSD report; company profile; response to TOR; SANAS B-BBEE certificate; tax/compliance documents; SBD forms (SBD1, SBD3.1, SBD4, SBD6, SBD7); pricing schedule (firm prices) on SBD3.1; all pages signed (see Documents Constituting the Bid in the TOR).
• Registrations: Tax compliance status (PIN or SARS TCS), CSD registration if not using a PIN.
• Where to obtain documents: bid documents and TOR are available via the e-tender portal; see the attached TOR documents for full requirements (RIM-T01/2026/27 SD-WAN SERVICES FOR ROBBEN ISLAND MUSEUM FOR A PERIOD OF THIRTY-SIX (36) MONTHS.pdf).