TERMS OF REFERENCE FOR THE APPOINTMENT OF A SERVICE PROVIDER TO THE NATIONAL LOTTERIES COMMISSION (NLC) RENDER MEDIA MONITORING SERVICE FROM 1 APRIL 2027 TO 31 MARCH 2030Closed

Overview

Appointment of a service provider to render media monitoring services for the National Lotteries Commission (NLC) for 36 months (1 April 2027 to 31 March 2030). The RFQ covers monitoring of print, TV/radio, online and social media, with daily alerts, monthly/quarterly analytical reports, sentiment analysis, AVE metrics, and an online portal for article/clips retrieval. Target bidders are firms in media monitoring, communications, research or related professional services with capabilities to manage multi-channel monitoring and reporting, plus compliance with South African procurement and data privacy requirements.

Requirements

• Demonstrated capacity to deliver comprehensive media monitoring across print, broadcast, online and social media, including alerts and analytics.
• Project team with at least a bachelor’s degree in relevant disciplines and CVs for key personnel.
• Five able-to-contact client references for similar services, with PO evidence and recency within 2 years.
• Detailed project management plan with deliverables, timelines and reporting cadence (daily alerts; weekly/monthly/quarterly reports).
• Compliance: Central Supplier Database (CSD) registration and tax/compliance status; POPIA consent forms; SBD1 and SBD6.1 forms; JV agreements if applicable.
• Preference points considerations require evidence of BBBEE status where applicable.
• Provisions for data protection, confidentiality and post-award supplier performance reviews.
• Pricing schedule to be provided in the annexed pricing document (Pricing Schedule Media Monitoring Services_.pdf).

How to Apply

• Submission deadline: 28 October 2026 at 11:00 (Standard SA time). Submissions via the online e-tender portal. No physical submissions.
• Submission method: online through the e-tender portal; queries to penelope@nlcsa.org.za (and the SCM contact).
• Documents to submit: SBD 1 and SBD 6.1, completed returnable documents, pricing schedules, JV agreement if applicable, POPIA consent form, CSD registration proof and tax compliance PIN, and any bid-specific declarations.
• Pre-qualification/registrations: register on the Central Supplier Database (CSD); ensure SARS tax compliance; provide CSD Summary and Tax Compliance PIN. Foreign bidders must comply similarly.
• Pricing evidence: include Annexure 1 (Pricing Schedule – Annexure attached, Pricing Schedule Media Monitoring Services_.pdf).
• Availability of bid documents: via the NLC etender portal (E-tender). Questions may be directed to the contacts above.
• Note: Bid validity is 150 days from closing; the NLC may request best/final offers during contract negotiations.

Pricing milestones and evaluation criteria are defined in the RFQ attachments (Pricing Schedule and Annexure materials).