The NLSA seeks to appoint a company for subscription services of a cloud-based marketing communication software and an online survey builder with workflow automation (licensed for 12 months each).Closed

The National Library of South Africa seeks 12‑month subscriptions to cloud‑based marketing software and an online survey builder with workflow automation. Bidders should have proven SaaS licensing capabilities for email marketing, automation/CRM, templates, landing pages, A/B testing, multi‑channel campaigns, and a survey platform capable of handling up to 500,000 contacts and 50,000 responses per year, with integrations (Website CMS, Zapier, APIs) and data‑protection compliance. The solution must deliver within 30 days of PO and support 57 languages, analytics, and AI‑assisted features. Bidders must be CSD registered and submit the standard pre‑qualification forms (SBD 4, SBD 6.1) with a responsive quotation. Preference points: price (80) and locality (20 Gauteng, 10 outside Gauteng). The RFQ is issued by the National Library of South Africa and requires electronic submission.