THE PROVISION OF DIPLOMACY, PROTOCOL, AND ETIQUETTE TRAINING SERVICESClosed

Overview

SAMSA solicitations a reputable training provider to deliver a specialised Diplomacy, Protocol, and Etiquette Training Services programme for SAMSA personnel. The engagement covers design and delivery of a three-phase training programme (2–3 days per cycle) aligned to DIRCO standards, with deliverables including curriculum, facilitator training, a training toolkit, practical simulations, and post-training assessment.

Who should bid: accredited training organisations with proven experience in diplomacy, protocol, etiquette, international relations, stakeholder engagement, or related fields; able to provide reference letters, trainers with relevant qualifications, and a methodology addressing SAMSA requirements.

Deliverables and evaluation criteria are detailed in the attached annexures (A–C) of RFQ-HO-1508.2 (the attached PDF).

Requirements

• Demonstrated experience in diplomacy/protocol/etiquette training with at least two reference letters; credentials on client letterhead; signed, dated, with verifiable contact details.
• Lead trainer CV showing relevant years of experience; detailed list of related assignments.
• Lead trainer qualifications (degrees: Master’s, Honours, Bachelor, etc. in relevant fields).
• Detailed methodology covering SAMSA requirements, content structure, simulations, case studies, assessment, post-training reporting, and knowledge transfer.
• Complete pricing in Annexure B; total price inclusive of VAT; pricing must be valid for the stated period.
• Compliance documents: signed SBD forms, recent CSD (not older than 3 months), SARS tax PIN/TCS (or CSD number), valid BBBEE certificate, CK1 (CIPC) registration, ID copies of listed owners, proof of address, and JV/consortium forms if applicable.
• Commitment to alignment with DIRCO protocol framework and SAMSA’s delivery site.
• Preference points rules apply (80/20 or 90/10, see SBD 6.1), with proof for specific goals (HDI, women, youth, locality) where claimed.
• No involvement with the state beyond allowable procurement processes; compliance with PFMA and related regulations.

How to Apply

• Submission deadline: 09 July 2026 at 11:00.
• Submission method: email bids to rfqresponses@samsa.org.za (RFQ number must appear in the subject line) (RFQ-HO-1508.2).
• Documents to submit (per Annexure A/B): Quotation on company letterhead; Signed SBD forms; CSD report; SARS Tax PIN/TCS; BBBEE; CK1; ID copies of owners; Proof of address; Consortium/Joint Venture forms if applicable; Pricing schedule in Annexure B; Detailed methodology and trainer CVs; Reference letters.
• Briefing session: N/A.
• Where documents can be obtained: The attached RFQ PDF contains Annexures A–C (RFQ-HO-1508.2). (RFQ-HO-1508.2 - THE PROVISION OF DIPLOMACY, PROTOCOL, AND ETIQUETTE TRAINING SERVICES.pdf)