The provision of third party payment services for the payment of the city of cape town municipal accounts and other services

Overview

The provision of third party payment services for the payment of the City of Cape Town municipal accounts and other services. The contract is for 72 months and is an Open Tender by the City of Cape Town’s Revenue Department, with two potential awardees (Winner and Standby), subject to MFMA section 33 processes.

Requirements

• PCI DSS Level 1 compliance for the tenderer and any payment gateways/collectors, plus a PCI RoC from a QSA.
• PASA registration as a Third Party Payment Provider.
• PCI compliance proof in the tender in the tenderer’s name (or its collectors/gateway).
• E-Commerce footprint: current payment facilities with websites/apps, or letters from service providers confirming such arrangements (with diagrams).
• Assisted Services/POS capability nationally with at least 2 major retail stores (or letters from retailers confirming future relationships) and related diagrams.
• Tax compliance: SARS Tax Compliance Status PIN; separate PINs for each JV/consortium member.
• CCT Supplier Database registration and National Treasury Central Supplier Database (CSD) registration.
• Compliance with POPIA/Data processing provisions and related notices.
• Additional SCM/contract prerequisites include full compliance with the tender conditions, completed returnable documents, and disclosure of any potential conflicts of interest.

How to Apply

• Closing date/time: 27 November 2026 at 10:00; tender box must be used unless instructed otherwise (see front cover and attached notes). (see 2.2.14, Tender Document)
• Clarification meeting: 16 October 2026, 10:00, via Microsoft Teams (not compulsory but strongly recommended) (see T.1).
• Submission method: sealed envelope/tender box submission at the Civic Centre, 12 Hertzog Boulevard, Cape Town; label with Tender No 78S/2026/27 and description; if too large, request alternative instructions (see T.1).
• Documents to submit: complete Form of Offer and Acceptance, Price Schedule (C.4), and all Returnable Documents; include any required certificates (PCI PASA, tax, etc.) and any Schedule/Annexures listed in the tender (see C.2, C.4, Annexures, and Schedule F documents).
• Registrations: unless already on the CCT Supplier Database and on CSD, bidders must register when requested in writing; forms available from Supplier Management Unit or via capetown.gov.za SCM pages (see 2.1.7, 2.1.8).
• If not attached, bid documents are obtainable from the City of Cape Town SCM website or etenders portal (document filename: 78S.2026.27 Final Tender.pdf).