The Road Accident Fund (RAF) wishes to appoint a suitable service provider to provide Cleaning Services for the RAF Gqeberha Customer Service Centre Office for a period of nine (9) months starting from 24 November 2026.Closed

Overview

The Road Accident Fund seeks a service provider to deliver Cleaning Services for the RAF Gqeberha Customer Service Centre Office for nine months. Eligible bidders are cleaning service providers with proven cleaning experience, CSD registration, SARS tax compliance, ability to supply daily cleaning plus ad-hoc services, PPE with company branding, MSDS/SABS-approved chemicals and equipment, and RAF staff security vetting.

Requirements

• Minimum of one current/previous Cleaning Services client to demonstrate experience.
• RAF will only contract with CSD-registered suppliers; provide CSD Unique Supplier Registration details.
• Tax compliance: SARS-registered in good standing; tax matters declared.
• Occupational/employee standards: comply with Basic Conditions of Employment Act; PPE with company logo; staff vetted by RAF Security Vetting Department; MSDS approved by SABS.
• Equipment and consumables: supply all cleaning consumables and equipment; equipment and consumables must be SABS approved; defective items replaced within 24 hours (8 hours in emergencies); consumables checked monthly by RAF.
• Security and data protection: implement Annexure A security measures; comply with Protection of Personal Information Act; sign data protection agreements; secure handling, storage and transport of documents; access control and monitoring.
• Operational scope and SLA: daily cleaning plus ad-hoc cleaning; SLA reporting and monthly meetings; delivery of stock between 07:45 and 15:00; no upfront payment; payments on delivery against invoices.
• Evaluation: 80/20 preference points (price 80, specific goals 20); bidders may claim points for HDI, women, and disability as per SBD 6.1.

How to Apply

• Submission deadline: 16 October 2026 at 10:00. (See RFQ PR document for details.)
• Submission method: email quotations to rfq-eastlondon.procurement@raf.co.za. (RFQ Document PR10118662 for Cleaning Services for Gqeberha Office.docx)
• Required documents: complete Annex A (Terms and Conditions), Annex B (General Conditions), Annex C (RFQ Specification), Annex D (Evaluation Criteria), Annex E (Cost Breakdown), Annex F (Standard Bidding Documents); include SBD 4 and SBD 6.1 disclosures. (Files: SBD 6.1 IN TERMS OF PPR2022.docx, New SCM-Bid Documents SBD 4_.doc)
• Registrations/qualifications: CSD Unique Supplier Registration Number; SARS tax clearance; company details; sign-off.
• Briefing/site visit: N/A.
• Where to obtain bid documents: RFQ attachments (see documents listed above; e.g., Annex A–F). Annex A Security Measures are in Annexure A (Annexure A - Security Measures.pdf).