The Road Accident Fund (RAF) wishes to appoint a suitably qualified service provider for Software Performance Testing Services in support of the current and upcoming system releases for a period of twelve (12) months.Closed

Overview

The RAF seeks a service provider to perform Software Performance Testing Services to support current and upcoming system releases for a period of twelve (12) months. Suitable bidders are those with software performance testing capabilities and experience in testing mission-critical systems, with an emphasis on handling confidential or sensitive data in line with data protection requirements.

Requirements

• Compliance with RAF data protection requirements and the Protection of Personal Information Act (POPIA).
• Implement security controls for document handling, transport, and storage (lockable containers, secure transport, lockable cabinets, access controls).
• Secure retrieval, detailed record-keeping of document access and activities, and controlled access to storage facilities.
• Physical security of premises (perimeter controls, surveillance, alarms) and obligation to report breaches with evidence (CCTV, police reports, alarm records).
• Network and cybersecurity measures (firewalls, intrusion detection, encryption; encryption in transit and at rest; regular patching).
• Access control by need-to-know, strong authentication, regular permissions reviews; data protection obligations for personal/sensitive data; breach notification duties; confidentiality agreements with agents/subcontractors.
• Third-party oversight, with RAF rights to screen/security vet contractors and to audit compliance.
• Incident response planning and timely reporting of security incidents or data breaches.
• Audit and monitoring rights reserved by RAF; cooperation with RAF assessments.

How to Apply

• Submission deadline: 23 September 2026 at 12:00.
• Specific submission method, required documents (e.g., SBD forms, pricing schedules), pre-qualification registrations (CSD, CIDB, tax clearance), briefing session details, and where to obtain bid documents are not specified in the provided text.
• Security requirements are detailed in Annexure A (Annexure A - Security Measures.pdf).