SASSA 08-26-CS-HO The South African Social Security agency hereby invites proposals for the appointment of a service provider to render travel management servicesClosed

Overview

SASSA invites proposals for the appointment of a service provider to render travel management services. The contract appears to run for 36 months, with an open-tender process and electronic submission. Bid rules reference the TOR, and a briefing is available; submissions close 25 August 2026 at 11:00.

Requirements

• Pricing must be provided using the designated templates and in South African Rands, including VAT (15%); price proposals must be firm or tied to CPI as specified.
• Submit both paper and electronic copies of the Pricing Schedule; sign all paper copies.
• Staffing and qualifications: required roles include a Competent Key Accounts Manager, Operations Manager, Financial Manager, Team Leader, and an adequate number of consultants; notify staff changes within 1 day; ensure timely replacement of vacant posts (maximum 2 months).
• Service levels and performance: comply with Annexure I performance standards covering processing times, after-hours service, staff availability, reporting, reconciliations, invoicing, complaints handling, and monthly MIS/open vouchers; penalties apply for shortfalls.
• Invoicing and reconciliation: timely invoice submission and dispute handling; monthly/periodic reconciliations and commissions reporting; clear complaint handling and open voucher processes.
• Pricing structure: bids must include OFFSITE and ONSITE transaction fees, management fees, conference fees, and related items as per Annexures J, K, and Pricing Submission (A3/A spreadsheet).

How to Apply

• Deadline and briefing: submit by 25 August 2026 at 11:00 (briefing available). Briefing venue is specified in the tender details (501 Prodinsa Building, Cnr Steve Bhiko and Pretorius Street, Arcadia, Pretoria, 0081). (See TOR for any questions deadlines.)
• Submission method: Electronic submission accepted.
• Documents to submit: complete pricing via Annexures J (OFFSITE), K (ONSITE), and the Pricing Submission (COVER SHEET; Annexure A3). Ensure all input cells are filled as instructed; include both paper and electronic copies.
  • Reference documents: Annexure I (Expected Performance Standards); Annexure J OFFSITE Price 2026.pdf; Annexure K ONSITE Price 2026.pdf; 7.1 Annexures J & K Price 2026.xlsx. The pricing templates must be completed in ZAR with VAT accounted as indicated.
• Pre-qualification/registrations: Refer to the TOR for any required pre-qualifications or registrations (not detailed in provided excerpts).
• Where to obtain bid documents: pricing templates and performance standards are included in the attached annexures and price templates (see filenames above).