TO REVIEW AND DO PROCESS MAPPING FOR STANDARD OPERATING PROCEDURES (SOPs).Closed

Overview

The Railway Safety Regulator seeks a service provider to review and map approximately 80 SOPs, producing standardised SOPs and process flow diagrams to improve governance, accountability and operational efficiency. Bid should suit professionals with proven experience in Business Process Management, SOP development, process mapping, process optimisation and business architecture.

Requirements

• Demonstrated experience in BPM, SOP development, process mapping, process optimisation or business architecture.
• Ability to develop SOPs and Visio-based process flow diagrams aligned with RSR policies and Business Architecture.
• Close collaboration with RSR’s BPM Unit, process owners and subject matter experts; deliver in editable and approved formats with a status register.
• Administrative/compliance prerequisites: CSD registration, VAT-inclusive quotation, tax clearance, completed SBD forms, BBBEE (certificate or sworn affidavit), CIPC registration, owner(s) ID copies, medical certificate, SASSA and NCPPDSA registrations.
• Functionality criteria: minimum 70 points (references, Project Lead competency, qualifications).
• Specific goals for PPPFA evaluation (EME/QSE ownership by black people, black women, youth, persons with disabilities) as applicable (points claimed).

How to Apply

• Submission deadline: 07 October 2026 at 15:00 (responses by email to doris.letsholo@rsr.org.za; see RFQ PDF for details) (RFQ for Review and Process mapping for SOPs.pdf).
• Submission method: email to the contacts listed; include all required forms and documents (see attached SBD forms).
• Documents to complete/submit: Comprehensive VAT-inclusive quotation; SBD 6.1 (PPPFA point claim form) and SBD 4 (Bidder’s Disclosure); BBBEE documentation; CSD report; CIPC registration; identity documents; tax clearance/tin; any required medical/SASSA/NCPPDSA docs.
• Required registrations/pre-qualifications: CSD, tax clearance, BBBEE, CIPC, company owner IDs.
• Briefing session: address listed in RFQ (Building 4, Waterfall Point Office Park, Midrand) – note whether mandatory is not explicitly stated in available text.
• Where to obtain bid documents: RFQ and the accompanying SBD forms are provided in the attached documents (RFQ for Review and Process mapping for SOP.pdf; SBD6.1 IN TERMS OF PPR2022.pdf; Standard Bidding Document (SDB) 4 Annexure A.pdf).