EDUMT11202627 WEBSITE HOSTING MAINTENANCE AND TECHNICAL SUPPORTClosed

Overview

Procurement of website hosting, maintenance and technical support for the eDumbe Local Municipality for 36 months, including secure hosting, backups, CMS maintenance, security monitoring and SSL management. Bidders should be experienced web hosting/maintenance providers with evidence of delivering live website hosting services, capable of migration, backups, uptime monitoring and technical support; local bidders get locality points under the 80/20 framework. (Website Hosting Tender document.pdf)

Requirements

• Demonstrated hosting experience: at least three live website links and prior Web hosting projects valued at least R100,000 in the last 5 years (evidence required).
• Comprehensive delivery scope: hosting, migration (if needed), regular backups with retention, uptime monitoring, security updates/patching, SSL management, CMS maintenance, incident response and monthly reports, with full handover at contract end (36 months).
• Security/compliance: SSL/TLS management, access controls, malware protection, logging, routine patching and monitoring, and documented incident response.
• Key personnel: project manager and technician with CVs and relevant IT qualifications; combined experience of 5+ years preferred; attach certificates.
• Mandatory bid documentation and compliance: tax PIN/TCS, CSD registration, MBD forms 1,4,6.1,8 & 9, company registration certificates, municipal rates statement (or proof of address), pricing schedule on official letterhead; copies must be certified within 3 months (no copies of certified copies).
• Locality goals: up to 20 points for eDumbe area, 15 for Zululand District area, 5 for other areas, with proof required (rates/lease/traditional authority). (Tender requires proof for locality scoring.)
• Evaluation framework: administrative responsiveness, functionality (minimum 70/100), then 80/20 price-preference with locality-specific goals (80 price, 20 goals).

How to Apply

• Document availability: from 10 September 2026, free download at www.etenders.gov.za and www.edumbe.gov.za. (Website Hosting Tender document.pdf)
• Closing date/time: 12 October 2026 at 12:00; no briefing session will be held. (Website Hosting Tender document.pdf)
• Submission: sealed envelopes clearly marked with the Tender Number and Project Name, deposited in the Tender Box at 10 Hoog Street, Paulpietersburg. (Website Hosting Tender document.pdf)
• Documents to submit: fully completed MBD 1,4,6.1,8 & 9; tax PIN/TCS; CSD proof; pricing schedule; company profile; municipal rates or proof of address; etc. All copies must be certified not more than 3 months before closing; no copies of certified copies accepted. (From tender documents)
• Registrations/Pre-qualifications: Tax compliance requirements (TCS PIN or SARS PIN via e-filing) and CSD registration; foreign bidders complete Part B3 pre-award questions if applicable. (MBD sections)
• Briefing: none. Enquiries to ICT Manager mmathabela@edumbe.gov.za and SCM nkambulep@edumbe.gov.za. (Contact details in metadata and tender forms)
• Where to obtain bid documents: as above, available for download on the two websites. (Website Hosting Tender document.pdf)